Customer support
In accordance with Act 44/2002 of 22nd November of Reform Measures for the Financial System, Order ECO/734/2004, of 11th March and development regulations. The company provides its clients with "Customer Support" that, in a period of two months, will attend to and solve the complaints and claims that its customers may put forward.
The aforementioned claims should be sent in writing to:
Servicio de Atención al Cliente
Plaza Pablo Ruiz Picasso, 1 planta 23
28020 Madrid
or by e-mail atencionalcliente@grupocimd.com
In the event of the claims not being satisfactorily resolved they can be sent to the Commissioner for the defence of Customers of Financial Services in the CNMV (National Securities Market Commission).
The company and its employees must comply with the securities market performance regulations www.cnmv.es